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Terms and Conditions
Nothing contained within these terms and conditions affect your statutory rights as a consumer.
Payment and Pricing
We accept payment by Personal cheque, postal order or Visa, Delta, Mastercard, and Switch cards. All card transactions are carried out on our behalf via Paypal. When you select the option to pay by card, you will be redirected to Paypal's secure website before you enter any card details. We treat security with the utmost of importance.
Customer Service
Bodlon can be contacted during normal working hours (9.30am—6pm Monday to Friday). Please see our contact us page for more information.
Cancelling and Returning an order
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. Except where we say otherwise, you must return the goods to the point of dispatch within a reasonable period of cancellation.
Exceptions
Perishable food and goods must be cancelled before we dispatch them.
Under UK and EU law you have a right to change your mind about a purchase made over the Internet in accordance with the above conditions. Except where otherwise stated or unless the goods are faulty or have been supplied as substitutes for your order, you will be required to pay the costs of returning the item to us — please keep proof of posting of your items.
If you wish to cancel an order, please notify us as soon as possible as we can only cancel an order providing it has not been dispatched by us.
Stock
All goods remain the property of Bodlon until payment is made in full.
Please note that all products and descriptions are accurate at the time of publishing, however there may be the very rare occasions where items are out of stock. In this case, we reserve the right to replace items with those of similar or higher value if for any reason any product is unavailable at the delivery time required.
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